Shipping Policy

Delivery Information

                                                       We are committed to delivering your orders in a timely and reliable manner. Once an order is placed, it is processed, verified, and carefully packaged by our team before being dispatched through trusted delivery partners. Shipping times may vary depending on your location and product availability, but we strive to ensure that all orders reach customers safely and within the estimated delivery timeframe. Throughout the process, customers are kept informed with updates so they can track their orders and stay aware of delivery progress.

Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Custom or bulk orders may take longer, and customers will be notified in advance.

Shipping Methods & Delivery Time

  • We partner with trusted courier and logistics companies to ensure safe delivery.

  • Standard delivery time is 5–7 business days for most locations.

  • Remote or rural areas may take longer, typically 7–12 business days.

  • Express/priority shipping may be available at an additional charge.

Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.

  • We may offer free shipping on orders above a certain purchase value (as mentioned on the website).

  • For COD (Cash on Delivery) orders, additional charges may apply.

Tracking Your Order

  • Once shipped, you will receive an email/SMS with the tracking number and courier details.

  • Customers can track their orders through the courier partner’s website or our order tracking page.

Delivery Attempts

  • Courier partners usually make two or three delivery attempts.

  • If the package is undeliverable after multiple attempts, it may be returned to us. In such cases, re-delivery charges may apply.

Delays & Unforeseen Circumstances

  • While we aim to deliver on time, delays may occur due to:

    • Weather conditions

    • Logistics issues with courier partners

    • Public holidays, strikes, or natural disasters

    • High demand during sales/festive seasons

  • We will notify customers if significant delays are expected.

International Shipping

  • International orders may be subject to customs duties, taxes, or import charges, which are the customer’s responsibility.

  • Delivery times for international orders vary depending on the destination country.

Change or Cancellation of Shipping

  • Orders can be cancelled before shipping for a full refund.

  • Once shipped, the order cannot be cancelled. Instead, you may initiate a return request after delivery.

  • Prepaid cancellations will be refunded within 5–7 business days.